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Terms & Conditions



Welcome to Ruvaaya (“we”, “us”, “our”). By accessing or using www.ruvaaya.com, you agree to be bound by these Terms & Conditions.

  • Acceptance of Terms
By using this website or placing an order, you agree to comply with these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

  • Products & Availability
All products displayed on our website are subject to availability.
We reserve the right to discontinue, modify, or update any product without prior notice.
Product images are for representation purposes. Slight variations in color, finish, size, or appearance may occur due to photography, screen settings, and handcrafted detailing.

  • Pricing & Payments
All prices are displayed in Indian Rupees (INR).
Prices may change without prior notice.
Orders will be processed only after successful payment confirmation.
In case of pricing errors, Ruvaaya reserves the right to cancel the order and issue a refund.

  • Order Acceptance & Cancellation
Ruvaaya reserves the right to accept, reject, or cancel any order at its discretion.
If an order is cancelled after payment has been received, the amount paid will be refunded through the original payment method.
Customers are responsible for providing accurate billing and shipping information.

  • Shipping & Delivery
Delivery timelines provided on the website are estimates only.
Delays caused by courier partners, weather conditions, public holidays, or other circumstances beyond our control may occur.
Ruvaaya shall not be liable for delays caused by third-party logistics providers.
 
  • Returns & Refund
Returns and Refund are governed by our Return & Refund Policy available on the website. Customers are advised to review the policy before placing an order.

  • Intellectual Property
All content on this website, including but not limited to photographs, product images, graphics, logos, text, branding elements, and designs, is the property of Ruvaaya and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission from Ruvaaya.

  • User Conduct
You agree not to:
Use the website for any unlawful purpose.
Attempt to interfere with the security or functionality of the website.
Submit false, misleading, or fraudulent information.
Copy, scrape, or misuse website content without authorization.

  • Limitation of Liability
To the fullest extent permitted by law, Ruvaaya shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or any products purchased through it.
Our maximum liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

  • Privacy
Your use of this website is also governed by our Privacy Policy.

  • Changes to Terms

Ruvaaya reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

  • Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

  • Contact Us
For any questions regarding these Terms & Conditions, please contact us:

Email: connect@ruvaaya.com